Subprocessors
Last updated: 1 September 2026
To deliver the Coachbox service, we engage a number of subprocessors. Below is the current list with their purpose and location. This page is part of our Data Processing Agreement.
| Subprocessor | Purpose | Location |
|---|---|---|
| Akamai (Linode) | Hosting of the application servers and the database | EU (Frankfurt). Contracting entity Akamai Technologies International AG (Switzerland, adequacy decision); support access from the US under the EU-US Data Privacy Framework and standard contractual clauses. |
| Amazon Web Services (AWS) | Storage, CDN, email delivery and serverless functions | EU (Frankfurt, Ireland) |
| Stripe | Payment processing and billing | EU / US, with an appropriate transfer mechanism |
| Anthropic | AI features in the platform | US, with an appropriate transfer mechanism |
| Sentry | Error monitoring | EU (Frankfurt) |
| Freshdesk (Freshworks) | Customer support | EU |
| Analytics, reCAPTCHA and geocoding | EU / US, with an appropriate transfer mechanism | |
| Apple (APNs) and Google (Firebase) | Push notifications | EU / US, with an appropriate transfer mechanism |
| Fitness and training platforms (Garmin, Strava, Polar, Suunto, Wahoo, Fitbit, Coros, Zwift, Rouvy, Whoop, TomTom) | Import and export of training data, activated when the user connects the integration | EU / US, under each provider’s terms |
The fitness and training platforms are only engaged once a user activates the connection themselves. We include them here for completeness.
Changes
For any new or replacement subprocessor, we notify you at least 30 days in advance through this page and, where possible, by email. You may object on reasonable grounds within that period.
Contact
Questions about this list? Contact us at contact@coachbox.app.